Here's a selection of unsolicited feedback from GetDotted customers. You can also read what our customers say about our internet, web design and other ISP services over at the Freeola Reviews page.
If you need help with your GetDotted services, or have any questions, you can call our support team on 01376 55 60 60, send us a message, or start a live chat.
You were 100% right - great support!
Support staff are excellent and very knowledgeable.
Your level of service is excellent...
I have been a very satisfied customer for several years now.
Excellent communication, polite and courteous staff - I was dealt with professionally. 10/10
Registered my website with Freeola Sites on Tuesday. Now have full and comprehensive Google coverage for my site. Great stuff!!
Superb customer service skills
I would like to pass on my thanks to the support staff for sharing their knowledge and for their time, support and superb customer service skills.
Very pleased with the help given by your staff. They explained technical details in an easy way and were patient when providing information to a non expert like me.
The host is very dependable
I always have gotten the support I needed whenever I had problems. This was the first time I had used this host, and I would definitely recommend it. Very dependable and very reliable.
These days we are often quick to criticise and slow to praise...
... but I just wanted to say that the service from Ross this afternoon was excellent. He was polite, cheerful and very helpful - keeping me informed throughout the process Well done indeed.
It is really great!
Your service is the best I have ever seen. It is really great, and very easy to use. Your control panel is especially finely tuned. It's great! Everything about Freeola is really good. One satisfied customer.
A Big Thank You!!
The service and attitude from all your people was exceptional, and their practical help was delivered with patience and good humour. So a big thank you to all concerned, and congratulations on keeping old fashioned standards of customer service!
...the excellent service I have always received from Freeola.
I do know some people using very expensive domain hosting who do not get a service any where near as good as I receive, I would just like to say that the service is appreciated, and I don't have a clue how you can provide such a service for free.
Get Dotted or be sad you didn't
I went to the ISP they suggested which was Freeola who hosted my domain free of charge. I had UNLIMITED WEB SPACE, UNLIMITED E-MAIL ADDRESSES AND FREE SUPPORT. I put it to the test and yes, it is true, I have Freeola hosting my site with all the above features.
I don't know if many people bother to do this, but I wanted to thank Freeola and Get Dotted for the fantastic services. I have registered names and used the free hosting services and found that the information available at every step of the way has been superb, accurate and intuitively helpful.
Thank you to all the team, for all the service I have received in the past.
I am simply writing to say a big Thank You for the excellent free service you provide. I have been one of your customers for many years and am still amazed as I was at the start at the quality of your service. I know people who pay a lot of money to have their sites hosted and get much less in return.
You make it easy!
Hello there. I am just writing to say 2 weeks ago I knew very little about being on the net. In fact nothing! I read an advert for GetDotted and I now own 6 Domain names. I have 2 sites up and running on the net and I am probably in deep trouble with the wife spending all my time here but it's brilliant. Thank you. You make it easy. It needs to be 'cause I'm no rocket scientist.
YOU'RE ALL SUPER ACE!
Seriously guys, I've been having a load of rubbish with my other provider for ages now, resulting with barely any webspace (50megs), no pop3 anymore and no site admin, as it's on port 200000 which is blocked on my network. Knowing this makes me appreciate you even more... You're better than ever. Your control panel rocks. When my domains expire on my rubbish reseller - they are coming to you. Please keep it up.
Freeola always surpass my expectations...
I've been hosting with Freeola & Get Dotted for over 3 years now. I've found them to be extremely reliable, friendly and can never do enough to help. When I have an issue with my website, they are just a call away! They understand that my website is important to me and can trace any problem so I can get everything back on track within a few hours. Freeola always surpass my expectations and I look forward to many more years of excellence!
Amazing value for money, feature packed service
I have used many different domains with GetDotted.com, the latest of which uses their php and MySQL facilities to provide a rich content system which we have written ourselves and a forum with over 7000 members which requires a lot of speed and reliability to successfully run without problems. Using their services for over 3 years now I can honestly say I have been more than satisfied with the quality of customer support, speed and features provided from their servers. When on the rare occasion there has been a problem, it has been dealt with quickly and efficiently. I have had many people suggest other hosting companies, but I have no interest in leaving an amazing value for money, feature packed service which GetDotted.com provides with class.
Great All In One Service!
OK - I have been searching for a while for a cheap, good all round ISP which includes: Domain Names, Unlimited webspace, NO BANNERS, CGI access etc - and I have found it! My search is over and I am HAPPY! Freeola.com has GetDotted.com which is a great (very good value) domain name seller. You can host it for free on their server and you get unlimited space without banners or ads of any sort. Freeola500 lets you tailor your email address to suit you and you can register for additional space and sites on their server too. CGI access and all the trimmings (which aren't usually included in free web hosting) is also part of the package allowing: message boards, guestbooks, webforms etc to be added to your site - Freeola is everything you could want from an ISP and webhost.